Your Next Growth Bottleneck Might Be Outside Your Organization

How AI can close customer and partner readiness gaps without sacrificing quality, consistency or control

Thursday, November 19 @ 9AM PT / 12PM ET
Speakers
Mari Welsh,

Director, Strategic Management Office

Olympus Corporation
Justin Seeley,

Senior eLearning Evangelist at Adobe

Adobe
Dom Nicastro,

- Moderator -
Editor-In-Chief

CMSWire
On the Agenda

Your business is moving fast. But are your customers and partners keeping up?

Most organizations don't have a content problem in customer and partner training. They have an execution problem. Training is built in one tool, delivered in another and measured in a third — making it harder to ensure customers and partners have the knowledge they need, when they need it.

AI creates an opportunity to close that gap and scale education faster. But doing so without compromising quality, consistency, and compliance is the real challenge. How can organizations use AI to reach more people, accelerate learning and deliver measurable business results while maintaining the governance that builds trust?

In this executive discussion, we'll tackle:
  • The external readiness gap: Why customer and partner training struggles to keep pace with business needs.
  • The AI opportunity: Where AI can transform training creation, delivery and personalization at scale.
  • The scale challenge: How to reach distributed customer and partner networks without adding cost or complexity.
  • The governance imperative: How to maintain accuracy, brand consistency and compliance as AI adoption grows.
  • The business impact: How to connect enablement investments to faster adoption, stronger partner performance and lower risk.

The opportunity isn't just to scale training. It's to ensure your customers and partners are equipped to keep pace with your business. Register now. 

Got questions for the experts? Submit them to [email protected].