The Path to AI ROI: What CIOs Are Doing Differently
100+ IT leaders and professionals in the United States share insights on how to use AI to drive operational efficiency, business growth and competitive advantage
By now, AI experimentation is table stakes in most enterprises. The real question is how to scale it without creating more complexity.
In new research of senior IT leaders, only 33% say AI is embedded across multiple business units. The CIOs seeing traction are not chasing new tools. They are stepping back and building the right foundation first, focusing on governance, security and enterprise context.
Featuring responses from CIOs, CTOs and CISOs across retail, banking, manufacturing, healthcare and technology, the survey captures how enterprise leaders are making AI decisions under real-world constraints.
Here’s how CIOs are solving their biggest AI challenges and what that means for you:
- Measuring ROI and defending AI investment under board-level scrutiny
- Breaking down siloed data and complex system integrations
- Prioritizing security, privacy and context-aware AI to build trust
- Managing interoperability across existing enterprise tools
- Evaluating agentic AI and horizontal platforms for long-term scale
The shift isn’t about better prompts. It’s about better infrastructure. If AI outcomes sit on your roadmap, this research shows what it actually takes to turn investment into measurable return.
